Welcoming staff, great location in the heart of the city with easy access to transportation, impeccably clean and comfortable rooms, delicious breakfast with plenty of options.

For us, it was ideal.

Very friendly staff ready to help you with everything and the hotel gives great value for money with a perfect German Breakfast

Cheap and convenient and staf was super friendly.

For the price I was paying, I knew it wouldn't be a luxury hotel, but it was a bit worn out and dated. Was convenient for us since we needed a cheap room for one night, but I would not stay otherwise.

We enjoyed the included breakfast and the comfortable bed during our romantic getaway. The location was also convenient, close to public transportation and within walking distance of shops and restaurants.

There was no bar and no coffee or tea facilities in the room. the basic decor and small size of the room made it feel cramped.

The situation and value for money

Friendly Staff, fair breakfast when ordered, nice way of getting a beer or wine at the front desk.

The breakfast tea choice. No choice in black tea. (only limited earl grey)

Clean property. Friendly staff. Convenient location. Comfortable beds. shower. Nice breakfast. Tram stop nearby. Supportive reception personnel

Nothing, everything was great.

Really, really nice people! Especially at the Reception (Rana helped me a lot!!) and the ladies from housekeeping were very nice... I don´t speak german and they, all of them were very kind and helpful!! Price was Ok. The restaurant has very good food!

The room and bathroom were quite large, comfortable and clean.

The room was very hot! Opening the windows helped but a little.

The hotel is conveniently located just off the A5 autobahn and next to a lite rail station, offering easy access to Heidelberg's city center in 15 minutes. the renovated rooms are spacious, comfortable, and spotless, with newer fixtures in the bathroom. the Wi-Fi, though sometimes spotty, works well enough for basic needs. Breakfast is typical European and of good quality, and the staff provide top-notch service with a smile.

Parking may be limited, and some rooms facing the street might be noisy at night due to people talking outside.

Comfortable in pleasant convenient location

No tea-making facilities in the room

Great location, breakfast was fantastic, room was basic but still very nice - comfortable bed, clean..

WIFI didn't work in the room but worked fine in the foyer.

The breakfast was really good and had a variety of options. the location of the hotel was convenient as it was close to the tram stop and a few restaurants. We were able to explore the city easily.

The room was not up to par. the bed was uncomfortable and the room had a weird smell.

This hotel was very easy to find and right in the town centre. Very clean and nice staff. It was a nice stop over on our way to Prague. Basic room but for the price very good. Was very happy with our stay

Most rooms are different and the nice ones are used as the photo's on this site....We did not get these rooms...But what we got was OK..:)

Good price and close enough to the castle.